WhatsApp for E-commerce

Turn abandoned carts into revenue with WhatsApp

Recover 25% of abandoned carts, automate order updates, and let AI handle product questions โ€” all on the channel your customers actually check.

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Free forever plan. No credit card required.

The numbers speak for themselves

25%
Cart recovery rate
vs 10% email, 6% SMS
45x
ROI on cart campaigns
Average across merchants
95%
Message open rate
vs 20% for email
30-50%
Fewer WISMO tickets
With proactive order updates

Everything your store needs on WhatsApp

From abandoned cart recovery to post-purchase upsells, automate your entire customer journey.

Cart recovery

Automatically message customers who abandon checkout. Recover 25% of lost carts with personalized WhatsApp nudges.

Order updates

Send shipping confirmations, tracking links, and delivery notifications automatically. Customers see them instantly.

Product recommendations

AI analyzes purchase history and browsing behavior to suggest relevant products at the right moment.

COD confirmation

Confirm cash-on-delivery orders via WhatsApp to reduce returns and fake orders. One-tap confirmation flow.

Review collection

Request product reviews on WhatsApp after delivery. 3-5x higher response rate than email review requests.

Post-purchase upsells

Send targeted upsell and cross-sell offers after purchase. Timed sequences that feel personal, not spammy.

Up and running in minutes

1

Connect Shopify

Install the SendHub app from the Shopify App Store. One-click connect to your store.

2

AI learns your catalog

SendHub indexes your products, FAQs, and policies. The AI understands your entire store.

3

Customers get instant answers

Shoppers ask about products, orders, and returns on WhatsApp. AI responds in seconds.

Cart recovery: WhatsApp wins

Average cart recovery rates by channel.

WhatsApp
25%
Email
10%
SMS
6%

Better value than the alternatives

Gorgias charges $300/mo just for WhatsApp. AI is extra.

WATI adds a 20% markup on every message. Costs balloon at scale.

SendHub starts at $49/mo with AI included, zero message markup, and native Shopify integration.

Works with your stack

Shopify
WooCommerce
Zapier
REST API

Frequently asked questions

How does cart recovery work?
When a customer abandons their cart, SendHub automatically sends a personalized WhatsApp message with their cart items, images, and a direct checkout link. You can customize the timing (e.g., 1 hour, 4 hours, 24 hours) and the message template. AI can also answer any questions the customer has before they complete the purchase.
Do I need Shopify to use SendHub?
No. While our Shopify integration is the deepest, SendHub works with any e-commerce platform. You can connect via WooCommerce, Zapier, or our API. Cart recovery and order updates work with any platform that supports webhooks.
What about COD orders?
SendHub can send a WhatsApp confirmation message for cash-on-delivery orders, asking the customer to confirm with a single tap. This reduces fake orders and returns by up to 40%. The AI can also answer questions about the order before delivery.
How does AI recommend products?
SendHub indexes your entire product catalog including descriptions, categories, prices, and inventory. When a customer asks about a product or describes what they need, the AI recommends relevant items from your store with images, prices, and direct purchase links.

Ready to recover more carts?

Connect your Shopify store in minutes. Start recovering abandoned carts today.

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Free forever plan. No credit card required.