Unified Inbox

WhatsApp, email & webchat — in one inbox

Q: Is this a helpdesk replacement?

For most SMBs and ecommerce brands — yes. The unified inbox plus AI agent covers WhatsApp, email, and webchat tickets without needing a separate Zendesk or Freshdesk subscription.

Q: How does email work?

Connect a custom domain via Resend (or use your own). Inbound emails create conversations in the same inbox as your WhatsApp. The AI can reply or hand off, just like on WhatsApp.

Q: Can I add SMS or Instagram later?

SMS is on the roadmap. Instagram DM is supported via the WhatsApp Business API. Same inbox, same AI agent.

Q: What happens when a customer switches channels?

If we can match by phone or email, the conversation threads onto the same contact — your team sees the full history, regardless of where messages came from.

Stop juggling tools. Every customer conversation in one place, threaded by contact, answered by the same AI agent — and handed off to your team only when it matters.

Get Started Free See Channels

Free forever plan. AI included on every channel.

4 channels

In one inbox

WhatsApp, email, webchat, SMS

Tab switching

Your team works in one place

83%

Auto-resolved

Same AI across every channel

<30s

First response

On every channel, 24/7

Every channel your customers use

All threaded into one conversation history per contact.

WhatsApp Business

Official WhatsApp Cloud API. Templates, broadcasts, interactive buttons, media — all the Meta-approved tools, no markup.

Personal WhatsApp

Connect a personal WhatsApp number via our Matrix bridge — perfect for SMBs and freelancers who do not want a Business account.

Email

Two-way email with custom domains via Resend. Same AI, same threads, same inbox — no separate helpdesk tool needed.

Webchat widget

Our embeddable AI chat widget for any website. One script tag, branded to you, with one-tap continue-on-WhatsApp.

An inbox built around the customer, not the channel

One AI agent across every channel

Train your AI once. It answers WhatsApp, email, and webchat with the same knowledge, the same personality, and the same handoff rules.

Threaded by contact, not channel

When a customer messages on WhatsApp and emails the next day, your team sees one conversation history — not two disconnected tickets.

Team assignment & routing

Route by skill, language, channel, business, or workload. Internal notes, mentions, statuses, SLAs — all the inbox basics, none of the bloat.

Frequently asked questions

Is this a helpdesk replacement?

For most SMBs and ecommerce brands — yes. The unified inbox plus AI agent covers WhatsApp, email, and webchat tickets without needing a separate Zendesk or Freshdesk subscription.

How does email work?

Connect a custom domain via Resend (or use your own). Inbound emails create conversations in the same inbox as your WhatsApp. The AI can reply or hand off, just like on WhatsApp.

Can I add SMS or Instagram later?

SMS is on the roadmap. Instagram DM is supported via the WhatsApp Business API. Same inbox, same AI agent.

What happens when a customer switches channels?

If we can match by phone or email, the conversation threads onto the same contact — your team sees the full history, regardless of where messages came from.

One inbox. Every channel. One AI.

Stop tab-switching. Start answering.

Get Started Free

Free forever plan. AI included on every channel.