WhatsApp solutions that deliver ROI
2.78 billion people use WhatsApp. Your customers are already there. Here's how SendHub helps you reach them โ with measurable results.
E-commerce & Shopify
WhatsApp is the highest-converting recovery channel for e-commerce. Customers read your messages โ and they buy. Abandoned cart messages, order updates, product recommendations, and post-purchase follow-ups, all automated.
- Abandoned cart recovery with one-click checkout links
- Order confirmation, shipping, and delivery notifications
- Product catalog browsing inside WhatsApp
- Post-purchase upsell and cross-sell sequences
- COD order confirmation โ reduces rejection by 20-40%
- Review collection โ 3-5x response rate vs email
Revenue recovery by channel
Marketing & Broadcasts
Email marketing is dying โ 80% of marketing emails go unread. WhatsApp broadcasts have 95% open rates and 45-60% click-through rates. Send targeted campaigns, drip sequences, and promotions to segmented audiences at scale.
- Broadcast to thousands with one click โ segmented by tags, purchase history, or custom fields
- Drip campaigns โ automated multi-message sequences over days or weeks
- Rich media messages โ images, videos, documents, and interactive buttons
- Template message management โ pre-approved by Meta for guaranteed delivery
- Campaign analytics โ delivery, read, and click tracking per message
- Re-engagement campaigns โ win back cold leads automatically
WhatsApp vs Email โ head to head
Open rate
Click-through rate
Response rate
Sales & Lead Qualification
Click-to-WhatsApp ads are Meta's fastest growing ad format โ businesses spend $1.5B+ annually driving prospects to WhatsApp. But without instant response, those leads go cold. SendHub qualifies leads in seconds, scores them, and routes hot prospects to your sales team with full conversation context.
- Instant AI qualification from Click-to-WhatsApp ads
- Smart lead scoring based on conversation signals
- Auto-route to the right sales rep by territory, product, or deal size
- Full conversation history passed to agents on handoff
- CRM sync โ every conversation logged automatically
- Pipeline visibility โ track leads from first message to close
Click-to-WhatsApp ad funnel
of buyers purchase from the first business to respond
โ Harvard Business Review
AI Chatbot & Automation
Not a scripted bot with decision trees. SendHub's AI reads your full conversation history, understands context and intent, and responds in your brand's voice. It knows your products, your policies, and when to escalate. Connect any external AI agent via our MCP server for autonomous workflows.
- Context-aware AI โ reads full conversation history, not just the last message
- Custom system prompts per channel โ different voice for support vs sales
- Multilingual โ responds in the customer's language automatically
- Smart handoff โ detects sentiment, complexity, and VIP customers
- MCP Server โ connect Claude, GPT, or any AI agent to your WhatsApp
- Use any WhatsApp number โ no Business API verification needed
Where your conversations go
FAQs, order status, bookings, product questions, returns
Complex issues, VIP customers, escalations
Customer Support
Customers expect instant responses. The industry average for email support is 4+ hours. On WhatsApp with SendHub, your AI responds in under 30 seconds โ and resolves most issues without a human. When escalation is needed, agents get the full conversation history and can respond from a shared inbox.
- AI-powered first response in seconds โ not hours
- Shared team inbox โ assign, tag, and resolve from one dashboard
- Internal notes and team mentions on conversations
- Conversation status tracking โ open, pending, resolved
- Business hours and auto-away messages
- Priority routing for VIP customers and urgent issues
Support channel comparison
Appointments & Reminders
No-shows cost service businesses 10-30% of revenue. WhatsApp reminders have 95% read rates โ your customers actually see them. Automate booking confirmations, 24-hour and 1-hour reminders, rescheduling, and post-visit follow-ups.
- Automated booking confirmation on WhatsApp
- 24-hour and 1-hour reminder messages
- One-tap rescheduling and cancellation
- Post-visit follow-up and review requests
- Calendar integration via Zapier (Google Calendar, Calendly)
- Waitlist management โ fill cancelled slots automatically
No-show rate impact
Before
no-show rate
With SendHub
no-show rate
Reminder delivery timeline
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