Channels

Channels are connected WhatsApp numbers — business API or personal bridge. See Database Schema for the full column reference.

List Channels

const { data } = await sendhub
  .from('channels')
  .select('id, label, phone_number, channel_type, active, ai_delay_seconds, ai_confidence_threshold')
  .eq('business_id', workspaceId)
  .order('created_at')

Update Settings

await sendhub
  .from('channels')
  .update({
    label: 'Support Line',
    ai_delay_seconds: 15,
    ai_confidence_threshold: 70,
    ai_prompt_override: 'You are a support agent for Acme Corp...',
  })
  .eq('id', channelId)

Toggle Active

// Disable without deleting
await sendhub
  .from('channels')
  .update({ active: false })
  .eq('id', channelId)

// Re-enable
await sendhub
  .from('channels')
  .update({ active: true })
  .eq('id', channelId)

Channel Types

Type	channel_type	How it works
Business	'business'	WhatsApp Business API via Meta. Requires WABA ID and access token.
Personal	'personal'	Connected via WhatsApp Device Link. Links via pairing code.